When reached, a spokesperson did not say how many users are affected by the breach, only that “the majority of accounts” are affected, but Plex is asking all users to reset their own passwords. Both personal media and streaming customers are affected by the breach, a spokesperson said. Plex has more than 30 million registered users. Plex is one of the largest media streaming apps, allowing users to stream movies and live television, as well as their own audio, video and photos hosted on their own home media servers.
Plex said credit card and payment data is not stored on its servers.
Plex said it discovered the compromise on Tuesday and found the intruder had accessed “a limited subset of data that includes emails, usernames, and encrypted passwords.” Plex vice-president of engineering Schuyler Ullman told TechCrunch that user account passwords are hashed - essentially scrambled in a way that makes them unreadable to humans - using the stronger bcrypt algorithm, and further protected by cryptographic concepts known as salting and peppering, which makes it far more difficult for attackers to unscramble stolen passwords.
Streaming media platform Plex has confirmed a data breach and is warning users to change their passwords.
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